Waseem R.
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Activity overview
Latest activity by Waseem R.-
Waseem R. created an article,
What is your complaint handling policy?
We want to give you the best buying experience possible on the internet. If you experience an issue with any product from The Audio Factory, please contact the support team in The Audio Factory Sup...
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Waseem R. created an article,
Can I keep the free accompanying item if I return the original order?
If you would like to return a product that came along with a free accompanying item, you need to return the free item as well. If the free item is not returned, the item’s value will be deducted fr...
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Waseem R. created an article,
Will I be charged to return a product?
We are confident that you will enjoy your recent purchase from The Audio Factory. If for some reason you are not satisfied with your purchase and wish to return the product within 60 days, we will...
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Waseem R. created an article,
How to return items?
To return items when you check out as a guest: Submit your request for a return/warranty using the following form:USA returns formCanada returns form(You would require the order number and email a...
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Waseem R. created an article,
FAQs
We want to give you the best buying experience possible on the Internet. Click the question below to view the answer. Order Information What is my order status?What payment methods can I use?Should...
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Waseem R. created an article,
Right of Withdrawal Request
Contact support@theaudiofactory.com to submit the Legal Right of Withdrawal.
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Waseem R. created an article,
How do I set up my browser to accept cookies?
If you're using Microsoft® Internet® Explorer® 6.0 or higher, on the Tools menu, click Internet Options. Then, in the Internet Options window, click the Privacy tab. The default setting is Medium, ...
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Waseem R. created an article,
Are cookies a security risk?
No. Our commerce system encrypts all cookies. Also, the cookie contains no personal information, just a unique identifier for our system to recognize your browser.
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Waseem R. created an article,
Why do I need to set my browser to accept cookies?
Our commerce system is cookie dependent. We use cookies to track products in your shopping cart, as well as discounts and other attributes of your order. The cookie identifies your cart contents (p...
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Waseem R. created an article,
How do I get technical support for my product?
For technical assistance with the installation, activation, use, or uninstallation of your product(s), please contact the manufacturer’s technical support.